I am a litle bit new on this subject. A few days ago I started using CiscoWorks LMS. When using CiscoView function I can see almost every devices chassis, except C2960 switch. I got an error message, as folllows:
Cannot find applicable device package.
This error could be due to one of the following:
- The device package for this device type is not installed.
- Device support for this device type is not available.
- You are trying to open a component inside a device.
To correct the problem, either install a device package for the device type, or open the parent device to manage the component.
Can anyone tell me what's the most appropriate approach to solve this problem?
Thanks in advance.