We send all of are calls to Queue Manager for call treatment. We get to the VRU via a Translation Route node and then we use a Run Ext Script node to run the required Queue Manager script.
The other day while monitoring one of our ICM scripts I notice that out of 108 calls that came in 9 were immediately dropped in/after the Translation Route node, 18 were dropped after the Run Ext Script node (came out through the the failure
branch of the Run External Script node).
8 had an error code of 1 (VRU_ERROR 1) and 10 had an error code of 2 (VRU_ERROR 2).
The Scripting and Media Routing Guide 6 lists some meaning for these codes but I wanted to see if anybody out there knew a little more about the real meaning of these codes.