Solved: Unity Inbox for Unity 5X

SAN J · ‎01-15-2009

I have a customer that has Unity 5X VM Only that wants capability to be able to retrieve their messages and save it to their PC. Based on my research, I saw that you can utilize Unity Inbox through Unity PCA. Customer has no issues with purchasing the Inbox licenses for the user. Question I have is will there be issues accessing the messages if Unity is a standalone box and not part of the domain? Any other requirements I need to be aware of for this to work?

joel · ‎01-16-2009

this shows the actual steps to take for the browser:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/troubleshooting/guide/ex/5xcutsg180e.html

If your users may have google desktop search - check this

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00803ca837.shtml

:JoeL

pls rate if posts are helpful

View solution in original post

joel · ‎01-15-2009

I have the same setup as yours and I have no issues with using PCA. I don't think Unity being on it's own domain is an issue.

License is the biggest concern... the only other thing I can think of is it runs using some Java capabilities in the browser, you may want to check the browser settings for that...this is for the Media Master to play and save messages on the user's desktop

:JoeL

SAN J · ‎01-16-2009

Yes, I did see the browser requirments you have to have to get it to work. Thanks for confirming Joel...

joel · ‎01-16-2009

this shows the actual steps to take for the browser:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/troubleshooting/guide/ex/5xcutsg180e.html

If your users may have google desktop search - check this

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00803ca837.shtml

:JoeL

pls rate if posts are helpful