We have a CUE 3.2.1 with CME 4.2. My users are complaining that they cannot reply to a voicemail from their phone.
Step by step what happens.
The press their mailbox button, it plays the message, then the cisco default prompter says if you want to replay message, delete, and then it says, do you want to reply to the message.
When then reply to the message, it tells them to leave a message. They leave a message, but it is sent to the original person's voicemail box and never sent to the person you want to reply too.
Can some one please assist.