DFM Flapping reports

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Joe Clarke Thu, 01/15/2009 - 23:45
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Please post the output of the pdshow command as well as the FHServer.log and the NMSROOT\MDC\tomcat\logs\stdout.log.

Joe Clarke Fri, 01/16/2009 - 11:45
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There does appear to be a process failure, but your pdshow output is truncated. Please repost the entire output of the command.

Joe Clarke Mon, 01/19/2009 - 09:53
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I see some errors in the FHServer.log, but it's not clear on if they are recent. As for the rest, it appears all processes are functioning now (as of 1/19). Are you still seeing the error in the GUI?

Joe Clarke Mon, 01/19/2009 - 20:39
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This is not a real error. I was referring to the problem you initially reported in this thread. Is that problem still occurring?

Yes Joe.


We are getting the same error.


Actually whenever we try to take out the flapping reports, it takes a long time to fetch the same .Sometimes. after a long wait, either the report opens or finally ends up with an error message: Check FHUI.log for details.


Can you please tel me how to troubleshhot the same ?

Joe Clarke Mon, 01/19/2009 - 21:36
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The information I was expecting to see was not present. When the problem happens again, immediately capture the same data without restarting anything.

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