On a CCM 4.2 I see the following error message in the application log:
Source: Cisco CTIManager
Event ID: 3
Description: Error: kCtiDeviceOpenFailure - Device Open failed
CTI Connection Id: 32
Device Name: PMO_910531
App ID: Cisco CTIManager
Cluster ID: CCMCL1
Node ID: 10.230.45.1
CTI Application ID: CiscoTSP001-188.8.131.52
Process ID: 1440
Process Name: CtiHandler
Explanation: Application is unable to open the device
Recommended Action: Check the reason code and correct the problem..
PMO_910531 is the blind device within the PMO application of Snapware.
Everything is working fine so far. So what's up with this message?