I have a pretty serious problem with my certification status that the certification online support team cannot answer. Is there anyone that I can call that is truly knowledgeable about certifications? I feel like all I'm doing is getting run around in circles.
In short, my problem is that I have passed both exams needed for AWLANFE specialist, but Cisco doesn't recognize the specialization despite showing that I have passed both exams. The responses I've gotten are that I'll need to retake exams I've already passed, which cannot be the case.
Any help would be most appreciated. I'm afraid that I'm a bit desperate here to make sure that I get my certification. It's no fun to go through the whole process and finally pass the exams, only to go through this, haha.