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SIP Trunk incoming call to CUE AA, transfer to IP phone - one way audio

Gerald Chong
Level 1
Level 1

‎01-17-2009 05:20 PM - edited ‎03-15-2019 03:35 PM

When incoming call from SIP trunk to Unity express Auto-Attendant, after transfer to a SCCP IP phone, the caller can hear the transferred phone but not the other way. However, if transfer to a SIP extension, everything work fine.

System running on UC520 Ver 12.4(11)XW

Any idea how this can be solve?

Thanks.

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2 Replies 2

Nicholas Matthews
Level 9
Level 9

‎01-17-2009 10:17 PM

Can you post a show run?

-nick

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Gerald Chong
Level 1
Level 1
In response to Nicholas Matthews

‎01-17-2009 10:42 PM

Thanks Nick.

I upgraded to 12.4(22)T, and all sorted.

Look like is a bug on XW9.

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