I have a trunk between two cucm 4.3,
and i'm facing a problem when transferring an external call that arrives to site 1, to a person in site 2 through the trunk.
the scenario is as follows:
A call arrives to site 1, i answer it and i click on transfer to transfer the call to a person in site 2, i could talk with that person to tell him that someone needs to talk to him, but when i click transfer again to fully transfer the call, the call will be disconnected, the person in site 2 hears a disconect signal, and the person calling from pstn doesn't hear anything.
can anybody help about that urgently pls
You are using Call Manager 4.3 :P
Configure the trunk as OnNet:
Step 1 From Cisco CallManager Administration, choose Device > Trunk.
The Find and List Trunk window displays.
Step 2 To list the configured trunks, click Find.
The trunks that are configured in Cisco CallManager display.
Step 3 Choose the trunk that you want to configure as OffNet or OnNet.