NAS Perfigo Service not starting

Answered Question
Jan 18th, 2009

I have upgraded the NAS and NAM from 4.1.3 to 4.5. NAM was upgraded successfully but i have problem with NAS upgradation. I cannot add NAS into NAM and when i am doing the initial co nfiguration i am getting following errors.



Cisco Clean Access Server, (C) 2008 Cisco Systems, Inc.


Configuring the network interfaces:


Please enter the IP address for the interface eth0 []: 10.31.90.2


Please enter the netmask for the interface eth0 []: 255.255.255.240


Please enter the IP address for the default gateway []: 10.31.90.1


[Management Vlan Tagging] for egress packets of eth0 is disabled.

Would you like to enable it? (y/n)? [n] y


Would you like to enable it? (y/n)? [n] y

Default management vlan id for egress packets of eth0 is 0.

Would you like to change it? (y/n)? [n] y

Please enter the default management vlan id (0-4095)

for the trusted interface (eth0): 319

You entered: 319

Is this correct? (y/n)? [y]


Please enter the IP address for the untrusted interface eth1 []: 10.31.90.2


Please enter the IP address for the untrusted interface eth1 []: 10.31.90.2


Please enter the netmask for the interface eth1 []: 255.255.255.240


Please enter the IP address for the default gateway []: 10.31.90.1


[Vlan Id Passthrough] for packets from eth1 to eth0 is disabled.


[Management Vlan Tagging] for egress packets of eth1 is disabled.

Would you like to enable it? (y/n)? [n]


Please enter the hostname [nacserver]: NAC-Server


Please enter the IP addresses for the name servers: []: 10.31.10.11

You entered 10.31.10.11 Is this correct? (y/n)? [y]

/perfigo/access/bin/ssconf: line 870: /perfigo/common/bin/hosts_file_handler.py: No such file or directory

/perfigo/access/bin/ssconf: line 871: /perfigo/common/bin/hosts_file_handler.py: No such file or directory


The shared secret used between Clean Access Manager and Clean Access Server is the default string: cisco123


Please remember to configure all Clean Access Devices with the same string.

Only the first 8 characters supplied will be used.

Please enter the shared secret between Clean Access Server and Clean Access Manager: xxxx

You entered: xxxx

Is this correct? (y/n)? [y]


>>> Configuring date and time:


Updating timezone information...

Current date and time hh:mm:ss mm/dd/yy [22:14:15 01/18/09]: 17:15:30 01/18/09


You must generate a valid SSL certificate in order to use the Clean Access Server's secure web console.

Please answer the following questions correctly.

Information for a new SSL certificate:

Enter fully qualified domain name or IP: 10.31.90.2

Enter organization unit name: IT

Enter organization name: xxxx

Enter city name: xxx

Enter state code: xx

Enter 2 letter country code: xx


Generating SSL Certificate.../perfigo/access/conf/generate-cert2.sh: line 30: /perfigo/logs/perfigo-log: No such file or directory

/perfigo/access/conf/generate-cert2.sh: line 33: /perfigo/logs/perfigo-log: No such file or directory

/bin/cp: cannot stat `/root/.tomcat.key.1232288168.01182009': No such file or directory

/bin/cp: cannot stat `/root/.tomcat.csr.1232288168.01182009': No such file or directory

Done


/perfigo/access/bin/ssconf: line 1045: /perfigo/common/bin/banner_handler.py: No such file or directory


For security reasons, it is highly recommended that you change the password for the root user.


updated successfully.



Please enter an appropriately secure password for the web console admin user.


The two strings you typed in do not match or contain non-alphanumeric characters. Please try again.



Web console admin password changed successfully.


Configuration is complete.

Changes require a REBOOT of Clean Access Server.



AND once i reboot it gives me the following error.


Starting HAL daemon: [ OK ]

Starting perfigo: /etc/rc3.d/S99perfigo: line 12: /etc/profile.d/nac.sh: No such file or directory

[FAILED]

Correct Answer by sampathsundararajan about 8 years 4 weeks ago

Good to hear that. It would be great if you can rate it.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
sampathsundararajan Wed, 01/28/2009 - 10:45

Hi,


It looks like it's a problem with the installation. Try to re-install with a new image. Also why you enble the VLAN ID passthru options?

Actions

This Discussion