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Jaime Valencia Mon, 01/19/2009 - 10:07
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there is no call viewer or equivalent on CUC 7.x, this are all the available tools:


http://www.ciscounitytools.com/CUC_2xTools.htm


EDIT: Rob you keep surprising me, had no idea they integrated the call viewer into RTMT on 7.x. keep learning from you =)


HTH


java


if this helps, please rate

Rob Huffman Mon, 01/19/2009 - 10:07
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Hi CCSI,


This is now under RTMT in UC 7.x;


Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 7.0(1)


Connection Port Monitor


Using the Port Monitor


This section describes how to use the Port Monitor for Cisco Unity Connection.


Procedure



--------------------------------------------------------------------------------


Step 1 In RTMT, in the Unity Connection menu, click Port Monitor.


The Port Monitor tab displays.


Step 2 In the Polling Rate field, accept the default or enter the number of seconds between updates in the data on the Port Monitor tab; then, click Set Polling Rate.




--------------------------------------------------------------------------------


Note Setting a low polling rate may impact system performance.



--------------------------------------------------------------------------------


Step 3 Click Start Polling.


The Port Monitor tab displays the status of all voice messaging ports on Cisco Unity Connection.




http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_0_1/rtmt_master/rtprtmn.html



Hope this helps!

Rob



EDIT: Hey Java, the feelings are mutual my friend!

Rob Huffman Mon, 01/19/2009 - 12:39
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Hi CCSI,


You are most welcome!


Cheers!

Rob

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