01-19-2009 09:32 AM - edited 03-18-2019 10:19 PM
1st time using Cisco Unity Connection. Where is Call Viewer or its equivilent found?
01-19-2009 10:07 AM
there is no call viewer or equivalent on CUC 7.x, this are all the available tools:
http://www.ciscounitytools.com/CUC_2xTools.htm
EDIT: Rob you keep surprising me, had no idea they integrated the call viewer into RTMT on 7.x. keep learning from you =)
HTH
java
if this helps, please rate
01-19-2009 10:07 AM
Hi CCSI,
This is now under RTMT in UC 7.x;
Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 7.0(1)
Connection Port Monitor
Using the Port Monitor
This section describes how to use the Port Monitor for Cisco Unity Connection.
Procedure
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Step 1 In RTMT, in the Unity Connection menu, click Port Monitor.
The Port Monitor tab displays.
Step 2 In the Polling Rate field, accept the default or enter the number of seconds between updates in the data on the Port Monitor tab; then, click Set Polling Rate.
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Note Setting a low polling rate may impact system performance.
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Step 3 Click Start Polling.
The Port Monitor tab displays the status of all voice messaging ports on Cisco Unity Connection.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_0_1/rtmt_master/rtprtmn.html
Hope this helps!
Rob
EDIT: Hey Java, the feelings are mutual my friend!
01-19-2009 11:12 AM
Thks Rob, this is exactly what i needed
01-19-2009 12:39 PM
Hi CCSI,
You are most welcome!
Cheers!
Rob
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