- Silver, 250 points or more
Has Cisco removed the ability to upload prompts in bulk as a ZIP file in UCCX 7.0(1)_Build168? The upload screen in the prompt repository says you can upload a ZIP file, there is even a direct link on the root of the repository page, but I get an error, "File name does not have a valid extension. Only .wav files can be uploaded" What is up with that? I've checked CCO for a bug-id but fail to find one. Please tell me there is a workaround. I'd hate to upload 60 prompts individually.
This a bug. I just ran into it the other day. Cisco bug ID CSCsq99083. If you install 7.0(1) SR1 then the problem is fixed. The patch only takes about 5-10 minutes to install and requires a reboot. It will give you some email queue functionality too if you have the Premium version of UCCX so I'd recommend applying it. It's way better than uploading all your prompts one at a time.
Hope this helps.