UCM 6.x Admin page hangs with loading, please wait...

JeffG1 · ‎01-20-2009

Any one seen the UCM admin page hang with loading, please wait...

I am seeing this trying to add or update a 7941,42,45,61,62,65,71,75 Phone. 7940 or 7960s add / update just fine.

Ive tired from multiple systems & multiple browsers with no luck...

Ive blown away the box and started from scratch to have the same issue!!

This is running 6.13

Ive opened a tac case and I am waiting to hear back...

Im going to reload the box once again (box is not in production) and just try to add a phone without doing ANY other configuration (ie no device pools, search spaces)

Again 7960s 7940 the page comes back almost in an instant... The other models the page will sit there displaying loading, please wait and eventualy time out to a blank page...

The hardware is a MCS-7845-H2 or H3

gogasca · ‎01-20-2009

Mmm if it same version, same server, do you have any problems with Virtual Memory or I/O in RTMT ?

which case number?

Eldho E Kuriakose · ‎01-21-2009

try

utils service restart Cisco Tomcat

JeffG1 · ‎01-21-2009

Same issue, no change... Im going to reload on a new box and see what happens...

JeffG1 · ‎01-21-2009

Some times its the simple things that get you...

I started playing with the phone firmware, an noticed itw as taking 20 minutes to grab the file from the ftp server...

I checked my speed & Duplex settings, swith was set to 1000 full server to 100 full, I set the switch to 100/ full and guess what the problem is fixed. The ftp loaded in seconds as well...

Talk about strange one...