Extenstion Mobility Controlled profile not being displayed

Unanswered Question
Jan 20th, 2009
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Hi,

I have a user that is using extension mobility, and when they login they get the choice of 2 profiles. However when I check the user's account they only have access to one of the profiles.


When I run "dependency records" on the UDP that they dont have access to it displays their account as being linked, and I am not able to delete the UDP.


I have seen this before but have been able to delete the UDP and just recreate it and it all works fine.


Anyone have any suggestions..


Thanks


Jason

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Jonathan Schulenberg Wed, 01/21/2009 - 04:28
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If the UDP is truly not associated to the end user, this sounds like a bug. I would recommend opening a TAC case.

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