We have duplex CTIOS 6.0 (w/ CCM 4.1.3 & ICM 6.0) process receiving agents' desktop connection. In one day, all of the client are locked out from one side of the CTIOS server. When I check on the console screen for the CTIOS server process. There are a number of error message coming out.
13:01:50.210 CRITICAL: CNamedPipe::ListenerThreadRoutine caught an unexpected exception.
13:01:50.257 CConnection(0B65A908)::ReceiverThread, ID(0xBA0) Caught unknown exception,
Does anyone encountering this problem before?