roseeng69 Wed, 01/21/2009 - 08:12

sorry I forgot to enter that information. We're running CM 4.1(3) on a (7815SE1) Windows 2000 Server version 5.0.2195 sp4.


Jaime Valencia Wed, 01/21/2009 - 08:35

usually if CPU or memory are sustained above 80% or show spikes it can cause issues

that's a small server so we can take it a little lower, around 70 for a small server



if this helps, please rate

roseeng69 Wed, 01/21/2009 - 08:50

I have noticed that this server has gone as low as 11.4mb of free memory without any known impact and cpu only reaches 100% for a brief second. However, I have received messages in the event viewer stating,

"The Cisco CallManager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

I'm trying to pinpoint the actual cause. I would also like to set a monitor on the memory as to how low it can go before alerting for a service impacting issue. Thanks again!

Jaime Valencia Wed, 01/21/2009 - 08:53

i'd open a TAC case using the high memory/CPU keyword so they can look at drwatson logs. also depends on how many phones and users you have there, that server has the smallest capacity of them all



if this helps, please rate

roseeng69 Wed, 01/21/2009 - 08:55

I tried that but I'll open a new one to see if I can get someone else. Thanks again for all your help.


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