Unread Read voicemail in Outlook

Unanswered Question
Jan 21st, 2009
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Hi All

I have a request as to why after a user read a voicemail in Outlook that the little mail icon does not show as open to indicate the voicemail has been read. Is this an Exchange parameter?


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lindborg Wed, 01/21/2009 - 16:10
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  • Cisco Employee,

I believe the Unity VMO plug in that registers the voice message type only has the one icon associated with it (the envelop with the little speaker over it) - it uses the bold/unbold line to indicate if it's read/unread, it does not also use a secondary "open" envelope icont as Outlook does with email.


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