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Unread Read voicemail in Outlook

vinhnguyen
Level 1
Level 1

Hi All

I have a request as to why after a user read a voicemail in Outlook that the little mail icon does not show as open to indicate the voicemail has been read. Is this an Exchange parameter?

Thanks

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

I believe the Unity VMO plug in that registers the voice message type only has the one icon associated with it (the envelop with the little speaker over it) - it uses the bold/unbold line to indicate if it's read/unread, it does not also use a secondary "open" envelope icont as Outlook does with email.