I am currently working on a call manager express 4.2 setup.
My client has emailed me a requirement for his site's deployment.
Here is his requirement:
When customer calls 5545-8220, 5545-8206 rings.
If 8206 is busy then, 8205 rings.
If 8205 is also busy, 8204 rings.
if 8204 is also busy, send back busy tone to caller.
When customer calls 5545-8001, 5545-8205 rings.
8206 rings 4th, 8204 rings 5th.....
Those are two senerios that he mentioned. Now, my question is, do i create some sort of hunt grou, if so, how?
or do i just create some type of call forward all set? Please help.