01-22-2009 02:43 AM
The ANIDb engine is failing to start with a couple of errors in the event log which states there is a share violation.
01-22-2009 04:33 AM
01-22-2009 07:43 AM
Please post a screenshot of the Services control panel showing all of the CiscoWorks services.
01-22-2009 08:06 AM
Clarke,
It have been attached with the file name ANI Service Start_Error.jpg. Pls let me know if you need a fresh one.
01-22-2009 08:16 AM
You should not be using this interface to start any CiscoWorks services. Your statup parameters look okay. Either your ANI database is corrupt, or your transaction log is corrupt.
First, set the CiscoWorks Daemon Manager service to Manual, and reboot the server. When the server reboots, delete NMSROOT\databases\ani\ani.log if it exists. Then run:
NMSROOT\objects\db\win32\dbsrv9 -f NMSROOT\databases\ani\ani.db
After that, set the Daemon Manager service back to Automatic, and reboot again. See if the ANI database engine starts. If not, you will need to reinitialize your ANI database with the command:
NMSROOT\bin\perl NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
01-22-2009 08:47 AM
01-22-2009 08:57 AM
Please post the output of the pdshow command. Did you change any of the other service startup parameters besides Daemon Manager?
01-22-2009 09:02 AM
01-22-2009 09:05 AM
Your DCRServer is down. Please post the DCRServer.log and dcr.log along with the NMSROOT/MDC/tomcat/logs/stdout.log.
01-22-2009 09:12 AM
01-22-2009 09:27 AM
It looks like this LMS server is integrated with ACS. Is that correct?
01-22-2009 09:28 AM
yes. correct.
01-22-2009 09:30 AM
It appears this integration is currently broken. Try resetting to local authentication and authorization, and see if the portal (and DCR) work. To do this, run:
NMSROOT\bin\perl NMSROOT\bin\ResetLoginModule.pl
01-22-2009 09:39 AM
could not reset. gave an error
E:\Program Files\CSCOpx\bin>E:\Progra~1\CSCOpx\bin\perl E:\Progra~1\CSCOpx\bin\R
esetLoginModule.pl
Changing mode from ACS to CMF....
Exception in thread "main" java.lang.ArrayIndexOutOfBoundsException: 0 >= 0
at java.util.Vector.elementAt(Vector.java:432)
at com.cisco.nm.cmf.security.ResetLoginModule.getCCREntry(Unknown Source
)
at com.cisco.nm.cmf.security.ResetLoginModule.changeAdminCCR(Unknown Sou
rce)
at com.cisco.nm.cmf.security.ResetLoginModule.main(Unknown Source)
Can not change the Login Module: Error in executing the ResetLoginModule
01-22-2009 09:42 AM
I was afraid of this. It looks like your regdaemon.xml file may be corrupt. Please post NMSROOT\MDC\etc\regdaemon.xml.
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