Trace Switch Port with WCS

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sschmidt Thu, 01/22/2009 - 14:39

When you say permission denied do you mean a "You do not have the required privilege" or another error?

How are you logged in? Is this a local user or a user authenticated via radius/tacacs?

sschmidt Thu, 01/22/2009 - 15:35

Can you go to Administration > Logging and change the message level to Trace and click submit. Then go back and try the action that gives the error. Once this fails go back to the above area and download the logs. Please attach if possible here and if it is too big just attach the wcs-x-x.log files. Let me know the approximate time you performed the test.

sschmidt Fri, 01/23/2009 - 07:23

It looks like it is a bug but the workaround is to log in as the root user. You said you get the error even though you are logged in as root?

Is the switch more than 2 hops away from the reporting access point?

blittrell Tue, 02/03/2009 - 12:43

I am getting the same thing, this is on a Linux box and I am using AAA security for authentication.

Looks like they added some tasks in the 5.2 release, I wonder if the task to trace switch ports was messed up or removed by accident.

Hope they fix it soon.

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