01-22-2009 02:58 PM
I am using RME 4.1.1 and i am facig problem ralated to inventory collection with one of my device.
I have total 8 devices, all are managed properly by RME and other applications and have same IOS and device credentials.RME successfully collect inventory for 7 devices but never collect inventory for one particular device.
I have checked everything including device credentials(telnet passwod, snmp etc.) and also tried to delete and add the device in DCR but didn't get any success.
Can anyone help me to understand what may be the problem.
Solved! Go to Solution.
01-24-2009 10:03 AM
This looks like a simple SNMP timeout situation. Go to RME > Devices > Device Management > RME Devices > Edit Device Attributes, and increase the SNMP timeout for this device. Start at 10, and increase it if necessary.
01-22-2009 03:55 PM
Please post the IC_Server.log after performing an inventory collection of this device. What type of device is it? What version of code is it running?
01-22-2009 06:48 PM
01-24-2009 10:03 AM
This looks like a simple SNMP timeout situation. Go to RME > Devices > Device Management > RME Devices > Edit Device Attributes, and increase the SNMP timeout for this device. Start at 10, and increase it if necessary.
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