Unity Connection 2.x direct to VM Transfer

Unanswered Question
Jan 23rd, 2009

ccm 6 and uc 2.x

My customer wants to be able to transfer directly into someones voicemail without ringing the phones. I can do this on Unity, but the options are not the same on Unity connection 2.x and am having trouble getting this to work. any ideas?


I have this problem too.
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Overall Rating: 5 (4 ratings)
jones2sr Fri, 01/23/2009 - 11:07


Yes, I've tried this method. The result is lets say I dial *44444 using a *4XXXX RP with a seperate vmprofile is getting the opening greeting requesting dialing by extension. I have confirmed the altering name does not contain 'voicemail'

jones2sr Fri, 01/23/2009 - 11:37

Issue resolved by resting VM profile.

thanks for the assistance.

Tommer Catlin Thu, 07/23/2009 - 17:37

Im not sure how many installs I have done and I keep forgetting to build the transfer to voicemail items.... saved by Rob again.

rob.huffman Fri, 01/23/2009 - 12:33

Hey Steve,

Thanks for posting back with your resolution! +5 points for this nice follow-up.




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