Problems with CME user locale

Unanswered Question
Jan 26th, 2009
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I have Cisco 2811(IOS 12.4(22)T1, CME 7.0.1).

I try to set up user locale but get error message:

voip(config-telephony)#user-locale U2 US

Updating CNF files

Cannot open flash:/its/user_define_2_tags_file, some TAGs will be displayed in English

Cannot open flash:/its/user_define_2_utf8_tags_file, some TAGs will be displayed in English

CNF files updating complete

Where I can find this files (tags files)?

Telephony-service config:


em keep-history

max-ephones 25

max-dn 20

ip source-address port 2000

timeouts ringing 40

system message

cnf-file location flash:

cnf-file perphone

user-locale U2 US

user-locale 1 U1 load CME-locale-ru_RU-Russian-

network-locale RU

load 7960-7940 P00308000400

time-zone 32

time-format 24

date-format dd-mm-yy

voicemail 5000

max-conferences 10 gain -6

call-forward pattern .T


multicast moh port 16834 route



transfer-system full-consult

transfer-pattern .T

directory entry 1 1000 name mnb

create cnf-files version-stamp 7960 Jan 26 2009 13:34:34

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virverma Mon, 01/26/2009 - 11:10
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You have loaded locale

user-locale 1 U1 load CME-locale-ru_RU-Russian-

ilya_s Mon, 01/26/2009 - 21:22
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Yes. I get error message every time when load user locale. No difference if load EN locale or RU locale.

paolo bevilacqua Tue, 01/27/2009 - 12:37
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What other problems beside the error message ?

ilya_s Tue, 01/27/2009 - 21:20
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Thank for your reply.

My problem consisted in that IP Communicator not change locale even set "user locale RU", using ephone-profile...

But I find my mistake. I not set type for ephone. After change type to CIPC, all work correctly.


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