CDR

Unanswered Question
Jan 26th, 2009

Hii,,

PLZ can any body help!!

I lost my CDR configuration, and now the call details didn't appear correctly.

PLZ help me in how to configure the CDR in Interprice parameter and callmanager service, and if any other configuration.

Thanks.

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david-lima Mon, 01/26/2009 - 06:11

Hi, what version of CCM do you have?

check in Service Parameters:

-CDR Enabled Flag=True

-CDR Log Calls With Zero Duration Flag=True

-Call Diagnostics Enabled=True

Hope this help

David

amarmn1975 Mon, 01/26/2009 - 09:05

Thanks,

CCM 4.2 . PLZ tell which users should have prevelage to CDR folders.

david-lima Mon, 01/26/2009 - 10:33

Hi, consider removing the Everyone group from share permissions:

-CDR folder

-TFTPPath folder

To secure the access to file shares, limit access to the absolute minimum number of users who need it.

Check the share permissions on all shared folders, for example, the CDR and TFTPPath

folders, and consider removing share permissions for the Everyone group. Get detailed information on how to secure file shares in the CCM-OS-OptionalSecurity-Readme guide, located in the folder c:/Utils/SecurityTemplates.

Hope this help

David

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