CUE: Support for IVR/Speech Recognition?

Answered Question
Jan 26th, 2009
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Hello everyone! We have a Cisco 2811 running CME and CUE.


Does Cisco Unity Express support IVR/Speech Recognition?


For example, if I dial into the AA (on CUE) can I use voice commands to dial by name?


If so, how can I set this up? Any documents or URLs would be helpful too.


Thank you!

Correct Answer by Nicholas Matthews about 8 years 2 months ago

No, CUE doesn't have IVR detection support. I believe you can get this with the IPCC product, but it's not available for CUE.



hth,

nick

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Correct Answer
Nicholas Matthews Mon, 01/26/2009 - 10:24
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No, CUE doesn't have IVR detection support. I believe you can get this with the IPCC product, but it's not available for CUE.



hth,

nick

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