Solved: CUE: Support for IVR/Speech Recognition?

ryabutler · ‎01-26-2009

Hello everyone! We have a Cisco 2811 running CME and CUE.

Does Cisco Unity Express support IVR/Speech Recognition?

For example, if I dial into the AA (on CUE) can I use voice commands to dial by name?

If so, how can I set this up? Any documents or URLs would be helpful too.

Thank you!

Nicholas Matthews · ‎01-26-2009

No, CUE doesn't have IVR detection support. I believe you can get this with the IPCC product, but it's not available for CUE.

hth,

nick

Nicholas Matthews · ‎01-26-2009

No, CUE doesn't have IVR detection support. I believe you can get this with the IPCC product, but it's not available for CUE.

hth,

nick

ryabutler · ‎01-26-2009

Thanks Nick!