- Bronze, 100 points or more
After upgrading from Unity Unified Messaging 4.0(5) with Exchange 2003 to 5.0(1) we starting hearing about zeroing out to operators from UM was failing. I've checked the call handlers in UM for several Call Handlers such as Operator, Operator, and Newark Operator. All of these are now missing the transfer number and have changed to âNo send directly to greetingâ for the transfer. These did have âyes, ring this extensionâ selected and an extension listed.