I have a Call Manager 6.12 server and Unity Connection 1.21 server. I want a day and night mode that is automated but with an option to manually change to night mode in the case of bad weather etc. I originally just had an automated day/night mode setup with a CTI Route point that forwarded to voice mail. Forwarding routing rules send the caller to a Call Handler which transfers to a hunt group during the day based on a time schedule and another call handler with the extension number that just plays a greeting at night. I added an extension to a phone that the user could manually forward to different CTI route points during the day and night. I find that it alwas retains the original number on the phone instead of the number of the CTI route point when the call is forwarded to Unity Connection so it is not routed correctly with the forwarded routing rule. Anyone else have a similiar situation or suggestion?