I have WCS ver.220.127.116.11 and 4 1131APs running on WLC4402 ver.18.104.22.168. WCS shows heatmap for 3 APs but doesn't show one that is running normally.
Have anyone seen this problem and how can I solve it?
Thank you very much.
Yes this is most likely the issue. We can not draw a heatmap for an AP with antenna type of other.
Go to the map with this AP on it and use the position APs in the pulldown. Click on the AP and in the left hand pane you should be able to adjust the antenna type and save.