Yes this is most likely the issue. We can not draw a heatmap for an AP with antenna type of other.
Go to the map with this AP on it and use the position APs in the pulldown. Click on the AP and in the left hand pane you should be able to adjust the antenna type and save.
I have seen the antenna type for 802.11b/g of AP that doesn't show heatmap is "Other" as the attached picture but the other APs are AJAX-OMNI for both 802.11a and 802.11b/g.
Yes this is most likely the issue. We can not draw a heatmap for an AP with antenna type of other.
Go to the map with this AP on it and use the position APs in the pulldown. Click on the AP and in the left hand pane you should be able to adjust the antenna type and save.
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