I am running an Extension Mobility PILOT in our Office prior to Network wide deployment. I have configured it so that when a User is not logged into a Phone the Phone reverts to a Device Profile that basically has no functionality including no Directory Number.
We have a Business requirement for the Phones that no one are Logged into to be able to call our Help Desk only, no other User and preferably not receive calls. Could you please post your suggestions for providing this type of functionality?
I have read about Intercom in UCM 6.1 and it is not a great fit for our implementation of IP Telephony.
Thanks in advance,