Clean Access Agent

Unanswered Question
Jan 27th, 2009


I have a problem where the clean access agent window will not close. I get a message telling me that i am successfully logged in to the network and refreshing ip succeeded. The OK button is grey'd out and the close button does not respond. I am running on the appliance and the client is Any ideas?


I have this problem too.
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drienties Tue, 01/27/2009 - 23:08

that's a known problem described in CSCsh77730 of the open caveats in the release notes.

the release notes describe the following workaround:

"Workaround: Either uncheck the box or set that timer to a non-zero value. If it is set to anything else, and the user hits the greyed out OK button while the IP is refreshing, then the Agent window closes successfully.


c01642643287 Wed, 01/28/2009 - 01:33


I think i need glasses. I looked through the PDF myself. Not very well by the look of things.



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