Solved: Doubts about Time in IP Phone and IP Communicator

wilsonsant · ‎01-27-2009

Hi Guys,

I have the following doubt: In CCM 4.2.1 the IP Phone take what time: The time & date or time zone configured in CCM machine? or It take the Date/Time Group configured in CCM?

I have the same doubt about IP Communicator, until where I know It take time of user machine, it's wright? There are differente between, for example GMT-4 Caracas and GMT-4 Manaus?

Thanks,

Wilson Santana

Adam Thompson · ‎01-28-2009

The Call Manager uses the servers time as a base and then offsets the time based on the Date/Time group. The combination of this is what is displayed on the phone.

View solution in original post

Adam Thompson · ‎01-27-2009

The IP phones get their time from the Call Manager subscriber that they are registered to. That being said, Call Manager looks at the GMT timestamp based on the time of the subscriber and converts the offset based on the Date/Time group assigned to the device pool for the phones (IP Communicator included).

Example:

Subscriber Time: 11:42 PST (17:42 GMT)

Date/Time Group: GMT -4 Caracas

The phone would dispaly 15:42 (Caracas time)

wilsonsant · ‎01-28-2009

Hi Adam,

I am sorry, but, not is clear for me.

Thanks,

Wilson

Adam Thompson · ‎01-28-2009

The Call Manager uses the servers time as a base and then offsets the time based on the Date/Time group. The combination of this is what is displayed on the phone.