- Bronze, 100 points or more
jsut implemented time of day routing to restrict some users from calling certain patterns after working hours (CUCM 6.1). id like to have it where it can play a message to the caller saying something like "time restrictions are in place, please contact the IT department".
i understand that the annunciator cannot be customised with this version so is there any way i can give a clear indication to the user that nothing is wrong with the system and have it disconnect a little more gracefully to the user?
thanks in advance