I recently got a used Cisco Switch Catalyst 2800 online which does not have a MODE button. It works well. However, the previous owner put a Password on the Management Console and I don't know how to access it. Cisco web site says I should "Contact the Cisco TAC for the factory-installed password". When I called them, I was told Cisco does not support this product any more. Is there a possible way to recover the password? I will appreciate any help you give me.