CDR,,

amarmn1975 · ‎01-28-2009

Hii experts,,

PLZ anybody can help.. My callmnager 4.2 did not send any CDR file even I cahenged the CDR Format to keep in flat file, but no file found in CDR folder PLZ how can I trace and solve this problem..

Thanks in advance.

Rob Huffman · ‎01-28-2009

Hi Ammar,

Please check these two notes (they will be a good starting point);

CallManager Issue Resolution with CDR and ART FAQ

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a008020650a.shtml

Have a look at this excellent answer from Jorge;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf0f85

Hope this helps!

Rob

amarmn1975 · ‎01-29-2009

Thanks for your valuable informations.

Now my CDR just record unanswred call and unreachable calls only.? PLZ advice.

Thanks