01-28-2009 07:10 AM - edited 03-15-2019 03:49 PM
Hi to all,
A my customer want that when the second incoming call a ephone it does not show the call on screen but simply advise the caller with a busy tone.
The configuration it's very simply I paste follow some line:
--------------------------
num-exp 333333.. 1..
!
ephone-dn 3 dual-line
number 122
pickup-group 234
label User - 122
description User - 122
name Segreteria - 122
call-forward busy 999
call-forward noan 999 timeout 30
no huntstop
night-service bell
!
ephone 3
mac-address XXXX.XXXX.XXXX
after-hours exempt
username "122" password 122
paging-dn 111
type 7970
button 1:3
-------------------------
He want that when the second caller call 33333322 the ephone does not ring and obtain busy tone.
I know it a very stupid question, but how can I do that?
Thank you very much.
01-28-2009 07:20 AM
Hi Augusto,
Not a stupid question at all my friend :)
Because the DN's are set up as dual-line you need to add the following (huntstop channel command). Have a look;
The following example creates an ephone-dn with the number 103 in dual-line mode. The no huntstop command allows calls to continue to hunt to other ephone-dns if this one is busy or does not answer. The huntstop channel command disables call hunting to the second channel of this ephone-dn if the first channel is busy or does not answer.
Router(config)# ephone-dn 10 dual-line
Router(config-ephone-dn)# number 103
Router(config-ephone-dn)# no huntstop
Router(config-ephone-dn)# huntstop channel
Router(config-ephone-dn)# exit
Hope this helps!
Rob
01-28-2009 07:33 AM
Hi Rob,
in this way the second call is routed to the voicemail (call-forward busy 999)... it's ok!
To obtain the unvailable tone it's enought remove "call-forward busy 999" right?
Thank you very much
Augusto
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