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800 number problem

Amuramoto
Level 1
Level 1

HI all,

I'm having a problem dialing one particular 800 number. It use to work and as of a few days ago, it stopped working via CM. The number works fine from any other land line or cell phone. All other 800 or toll free numbers also work fine within CM.

Thoughts?

3 Replies 3

Topology?

single site centralized CM....

One Publisher, one Subscriber, one Unity, one IPCC server....

Thanks for the help!

paolo bevilacqua
Hall of Fame
Hall of Fame

Do you have PRI ? Can you take a debug isdn q931 with term mon ?

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