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CTI solution for use with SPA series

o.seslija
Level 1
Level 1

‎01-28-2009 02:37 PM - edited ‎03-21-2019 12:55 AM

Hello,

is there some CTI software for Outlook and/or CRMs to use with Linksys SPA9xx series? This is becoming more and more common thing amongst other vendors (Snom giving its Flexor CTI free i.e - http://www.snom.com/en/products/software/cti-solution/). This is a very nice and helpful marketing tool for sales people.

Regards,

Ognjen

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3 Replies 3

Alberto Montilla
Cisco Employee
Cisco Employee

‎01-29-2009 07:42 AM

Dear Ognjen;

SPA series is CTI capable, however this specification is proprietary and not open to all partners yet. We are working with selected partners in order to provide Click to Dial capabilities over the SPA9000 Voice System as a first application.

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o.seslija
Level 1
Level 1
In response to Alberto Montilla

‎01-29-2009 08:23 AM

Hello,

can you please consider making an application and/or documentation for creating one available? SPA9000 is not something I can use for an office enviroments for more than 100 people, dispersed amongst different locations.

Regards,

Ognjen

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Alberto Montilla
Cisco Employee
Cisco Employee
In response to o.seslija

‎01-29-2009 08:38 AM

Hi Ognjen;

Thanks for your suggestion. Sure will study this possibility.

Regards
Alberto

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