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Call Manager 4.1 web display problem

shzhang
Level 1
Level 1

Hi, does anyone know how to troubleshooting this kind problem?

Call Manager 4.1 web interface does not display results for the Global Directory or Phone listing to add, delete or modify an acct. The screen does not response any key entry, but it displays well for other menu.

Manay thanks!

Steve

2 Replies 2

testeven
Cisco Employee
Cisco Employee

Hi,

When you open those pages, is there any error displayed on the Event Log?

Also, have you tried rebooting your server?

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)

david-lima
Level 4
Level 4

Hi, try to restart the IIS Admin Service and World Wide Web Publishing Service from windows tool. Or you can select a partition for example and check its dependency records to find the ip phones and try to access to the phone configuration.

Hope this help

David

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