Outbound campaing

Unanswered Question
Jan 29th, 2009

Hi guys,

How can we check the error from the outbound campaign ?

I am importing internal numbers (extensions) but the calls are not being made.

The Direct preview is enabled in CDA and the agent sees the outbound toolbar.

I created one new queue with one agent for it. In the outbound config, I selected that 100% of the agents are for outbound.

Any help will be greatly appreciated.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
htarra Wed, 02/04/2009 - 16:11

follow the bug:


CSCma26621 - Outbound campaign not working - Campaign [X] has run out of records


This would help you.

Actions

This Discussion