Idleurl application msxml3.dll error (URGENT)

Unanswered Question
Jan 29th, 2009


We've just put new cisco phones in and i'm trying to setup the idleurl application to show important company info.

I have installed the Ip services SDK 4.1(1), installed the required com servers and edited the idelurl.asp file as stated in caveats. I have not edited any code at this stage so the app is still looking for yahoo indexes etc.

When i browse to the url in firefox i get the following error:

msxml3.dll error '800c0019'

System error: -2146697191.

/CiscoIPServices/includes/getdeviceip.asp, line 22

I have re-registered the msxml.dlls etc but i just cannot bypass this error.

Please help me.. :-(



I have this problem too.
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