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DFM import devices hang in "Learning" state - 10% completed

nizammuddin
Level 1
Level 1

Hi all,

I have done the Device Import in DFM. But the status discovery is 10% completed. It has been a week now. I have no idea what to do.

Any idea? Thank you.

6 Replies 6

Joe Clarke
Cisco Employee
Cisco Employee

Please post the output of the pdshow command. What version of DFM is this? On what platform?

Hi Joe,

The DFM version is 3.0.2.

The platform is Windows 2003 server Standard Edition SP2

Any solution? Or do you need more info?

Thank you.

Upgrade to DFM 3.0.4, and this problem will go away. It should also fix the problem where some of your daemons are crashing (e.g. TomcatMonitor). You can get DFM 3.0.4 under Common Services > Software Center > Software Update.

ok, thank you Joe. I will upgrade it.

TQ

I have updated DFM 3.0.4. All device has been learned in DFM. All devices in "Known" state.

All processes is also UP except for 2 process is down which is DFMCTMStartup and DataPurge.

Thank you Joe

These two processes may be down in normal operation. It does not indicate a problem.

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