Remote factory default of IP phone

Unanswered Question
Jan 30th, 2009

Hello,

I'm in the process of upgrading our Call Manager from 4.1 to 6.1 and we have noticed that the Cisco 7912 phones do not register to Call Manager 6.1 without performing a Factory Default on the phone. Is there a way of remotely performing a factory default?

I have this problem too.
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Paolo Bevilacqua Fri, 01/30/2009 - 04:13

Hi, as far I'm aware, the 7912 does not have a factory reset accessible via keypad, perhaps you're referring to a 7911 ? The answer would be no, unfortunately.

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