MoH Fixed Audio question

Answered Question
Jan 30th, 2009

We have a CUCM publisher and 2 subscribers. Can we connect a unique fixed audio source to each of the 3 servers and configure the phones to play one of these 3 depending upon which Media Resource Group List they are in? Or, are we limited to 1 fixed audio source for the entire CUCM cluster?

I have this problem too.
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Correct Answer by Brandon Buffin about 7 years 10 months ago

Yes, if you setup the MOH as multicast, the loop will play continuously and phones will join the multicast at a random point when put on hold.

Hope this helps.

Brandon

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jordan.bean Fri, 01/30/2009 - 12:37

Thanks. 1 more question:

We provide a shared tenant service. We currently have the one fixed audio source assigned to a single client. If we use another audio source for the other customers, is there a way to use a looping file with a random start position? Currently the file starts at the beginning every time and clients complain that they hear the same thing consistently.

Correct Answer
Brandon Buffin Fri, 01/30/2009 - 13:26

Yes, if you setup the MOH as multicast, the loop will play continuously and phones will join the multicast at a random point when put on hold.

Hope this helps.

Brandon

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