01-30-2009 12:15 PM - edited 03-15-2019 03:53 PM
We have a CUCM publisher and 2 subscribers. Can we connect a unique fixed audio source to each of the 3 servers and configure the phones to play one of these 3 depending upon which Media Resource Group List they are in? Or, are we limited to 1 fixed audio source for the entire CUCM cluster?
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01-30-2009 01:26 PM
Yes, if you setup the MOH as multicast, the loop will play continuously and phones will join the multicast at a random point when put on hold.
Hope this helps.
Brandon
01-30-2009 12:28 PM
You can only have one fixed audio source per cluster. See the link below which says:
"For each cluster, you may define up to 50 audio sources from files as well as one fixed audio source."
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsmoh.html
Hope this helps.
Brandon
01-30-2009 12:37 PM
Thanks. 1 more question:
We provide a shared tenant service. We currently have the one fixed audio source assigned to a single client. If we use another audio source for the other customers, is there a way to use a looping file with a random start position? Currently the file starts at the beginning every time and clients complain that they hear the same thing consistently.
01-30-2009 01:26 PM
Yes, if you setup the MOH as multicast, the loop will play continuously and phones will join the multicast at a random point when put on hold.
Hope this helps.
Brandon
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