CISCO 3845 PoE Troubleshooting help

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Jan 30th, 2009
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<p>I have a 3845 with a WIC-D-9ESW-POE module.  I had a CISCO VoIP phone configured to fa 0/1/0 and it stopped working.  I currently have an amber light constantly lit on fa 0/1/p without anything connected and with or without the por being shutdown.  I have also tried my VoIP phone on other ports of this same router and it does not power up.  I have reset the router and powered it off and back on with no change.  I am suspecting the power daughter board to be defective but am wondering if there is a precise test method I can perform to verify this.  Can I check a voltage on the ethernet cable and if so what pin and what voltage should I have.  Also is there a command I can execute to try and reset the power problem.</p>

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royalblues Sat, 01/31/2009 - 01:43
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Try Reseating the module again and if it doesnt help raise an RMA with Cisco




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