Error msg: "No email control group" in CRS editor

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Jan 31st, 2009
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<p>Hi, I got an error when a call reach the "send email" step in a icd script.</p>

<p>The msg is "No email control group"....</p>

<p>I'm running CRS express premium 5.0(2) build053</p>

<p>That scipt is running very well under a IPCX 4.5.... That's why I'm thinking about a bug or a server config error.</p>

<p>Thanks for your help !</p>

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irisrios Thu, 02/05/2009 - 06:37
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Try to remove script editor, reboot and re install.

Is firewall enabled on client?

When a script reaches the Send eMail step, it immediately sends the e-mail message to the e-mail server, and keeps the client waiting until the message is accepted by the e-mail server. If the server is unavailable because of server or network problems, the client must wait until the transaction times out.


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